Course Lessons

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There's No Good Card For This: Trailer

An Introduction to Empathy

Three Touchstones of Showing Up: Kindness as Your Credential

Three Touchstones of Showing Up: Listening Speaks Volume

Three Touchstones of Showing Up: Small Gestures Make a Big Difference

Moments of Hardship: Infertility & Miscarriage

Moments of Hardship: Loss

Moments of Hardship: Divorce & Breakups

Moments of Hardship: Job Loss

Moments of Hardship: Illness

There's No Good Card for This: Review Summary

Workbook: There's No Good Card for This

Complete Audio Lesson

What to do and Say When Life is Scary, Awful, and Unfair to the People You Love

Life Spoiler Alert: Bad things happen. We've all been there, haven't we? The phone rings and someone you love is sobbing. Your gut tightens, your pulse quickens. A coworker's child has been born with a serious heart condition, or someone's husband has been in a car accident, or a friend has been diagnosed with a terminal illness. Whatever it is, a person's life has just fallen apart, and you feel awful, and you also have no freaking clue what to say, let alone do. The good news is when someone in your life is hurting, there are real, concrete ways to help, and helping is probably easier than you think. This definitive guide, from empathy expert Dr. Kelsey Crowe, blends well-researched, actionable advice with no-nonsense humor to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation. This video lesson takes you step-by-step, past the paralysis of thinking about someone in a difficult time to actually doing something (or nothing) with good judgment instead of fear.